Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-counseling-tempe-arizona.couplesresilience.com (hereafter referred to as “Relationship Counseling Tempe Arizona,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services that you access through links on our site, as they have their own privacy notices which govern how they collect and use personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You sign up and use our applications or services as an authorized user
  • You visit our website(s) linked to this policy
  • You communicate with us via email, phone calls, text messages, or newsletters

Personal Data Collection

We collect various categories of personal data from our users, including:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers, credit card information, or other financial records for processing payments.
  4. Purchase Information: Details about products and services you have purchased from us, such as purchase dates and quantities.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device and provide personalized services.
  6. Location Data: Geolocation data collected when you access our services, which helps us offer location-based content and services.
  7. Feedback: Your comments, suggestions, and reviews that you choose to share with us.
  8. Social Media Information: If you interact with us through social media platforms, we may collect your public profile information and content you choose to share.
  9. Product Information: Details about products or services that interest you, including any preferences expressed while using our platform.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as cookies (explained in the next section). Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and using its features. They ensure basic functions like login and account management work correctly.
  • Preference Cookies: Cookies that remember settings you’ve chosen, such as language preferences or display settings.
  • Analytics Cookies: Used to gather user data for statistical analysis, allowing us to understand how visitors use our site and improve our services.

Users can manage their cookie preferences through our Cookie Manager, where you can control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose(s) for which it was collected, plus an additional period to comply with legal obligations. Once the data is no longer required for these purposes, we will delete or anonymize it securely.

Security Measures

Relationship Counseling Tempe Arizona implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict data protection standards
  • Regular security assessments and updates to address emerging threats

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use
  • Request for rectification if your data is inaccurate
  • Erasure or deletion of your data
  • Restriction on processing your data
  • Right to data portability
  • Objection to the processing of your data
  • Non-discrimination in accessing services
  • The right to lodge a complaint with a supervisory authority and appeal/complaint procedures

To exercise any of these rights, please reach out to our privacy team using the contact information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on this page, and updated policy versions will be available upon request.

Contact Information

For any questions, requests for information, unsubscription, or data-related inquiries, please contact us:

  • Email: contact@relationship-counseling-tempe-arizona.couplesresilience.com
  • Address: [Provide physical address]